Refund Policy
We follow a reliable refund policy to let our customers feel privileged about their
association with us. Please read the guidelines governing the refund policy.
If you wish to cancel your account, notify us at least 15 days before end of your term (via an
email to [email protected]).
Upon cancellation, your data is deleted from our servers. Since deletion of all data is final
please be sure that you do in fact want to cancel your account before doing so.
Your subscription gets renewed automatically at the end of each month
You can upgrade or downgrade level of our services at any time of your usage, however
Loggernow Labs does not refund any fees in that case
If you stop using our services in between the term, we will not refund you the fees paid by
you for the remaining term
We reserve the right to modify or terminate the Loggernow Labs service(s) for any reason,
without notice at any time.
Fraud: Without limiting any other remedies, Loggernow Labs may suspend or terminate your
account if we suspect that you (by conviction, settlement, insurance or investigation, or
otherwise, forcefully removed our branding) have engaged in fraudulent activity in connection
with the services offered by us.
Note: No refunds are offered, even if a plan is canceled mid-month.
15 Day No Obligation Cancellation
Loggernow Labs offers SaaS service to companies under a 15-day no obligation cancellation
policy.
The no obligation cancellation begins immediately upon account activation. The 15-day no
obligation cancellation period only applies to new customers and does not apply to existing
customers that have a subscription plan. Loggernow Labs will also not honor a free trial
period for customers who were once paying subscribers, cancelled, and then decided to
re-instate their subscription to Loggernow Labs.
At any time during the 15-day, potential subscriber (customer) can cancel their account and
will be refunded in full with a minor service charge.
In order to continue using SaaS after the 15-day no obligation cancellation period, you will
be automatically be put to continue to your selected payment plan which you have selected
initially at time of buying from range of selections of monthly or receiving a discount by
paying for half yearly or full year of service.
Monthly Billing, Cancellation, and Refund Policies Loggernow Labs charges and collects in
advance for use of the SaaS service. All services rendered are non-refundable. Once a customer
selects a subscription plan and provides billing information, Loggernow Labs will calculate a
pro-rated amount with the first payment due on signing.
All subscriptions monthly, quarterly and yearly renew automatically on their due renewal date
according to date of purchase until officially cancelled in writing. Customers may cancel
anytime by emailing a notice to: [email protected]
Customers will receive an email from Loggernow Labs confirming that their subscription to the
SaaS service has been cancelled.
Important: No refunds or credits for partial months, quarters or years of service will be
refunded to a customer upon cancellation.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and the
customer is responsible for payments of all such taxes, levies, or duties.
The fees that Loggernow Labs charges for the monthly, quarterly, or yearly services exclude
phone, and Internet access charges, as well as other data transmission charges. Any currency
exchange settlements are based on the customer's agreement with the payment method provider.
To be clear: these charges are the customer's responsibility.
Customers have the ability to upgrade or downgrade their subscription plan for the SaaS
services at any time. For any kind of upgrade or downgrade in subscription, customer has to
write to [email protected].
The chosen method of billing will automatically be charged the new subscription rate on the
next billing cycle.
With regards to downgrades on a subscription, Loggernow Labs does not issue refunds or credits
for partial months of service.
Loggernow Labs reserves the right to refuse/cancel a subscription to any of the SaaS services
bought from pushassist.com, If Loggernow Labs refuses a new or renewing
subscription/membership, registrants will be offered a refund on prorata basis of pending days
in subscription plan bought with an additional cancellation charge of $4.99.
These above policies apply to all the SaaS services listed on Loggernow Labs unless otherwise
noted in the corresponding program materials.